Here are some questions that we are regularly asked by new customers. Just click on a question to see the answer. If your question isn't dealt with here, please use the form on the 'Contact Us' page to ask us.

Q. What artwork should I send so you can make my stamp?

You can send any good black and white artwork; if the artwork is good, the stamp will be good. You can post in your artwork, or email it through.  - (mym@makeyourmark.biz) -  We prefer TIFF or PDF images, or higher resolution JPEG images around 300dpi.

Q. How long will it take for you to make my stamp?

2 to 3 working days. Often sooner.

Q. Do you deliver, and how much is it?

We do deliver, we post out to anywhere in the world. The postage for a UK address is just £2.50 and for further afields just £3.35. UK orders over £30 are post-free. Or if you prefer you can select the collect from shop option - Use this if you would like to collect your order from our shop in the centre of York. We will contact you when your order is ready.

Q. What is a self inking stamp?

Self inking stamps have an inkpad within the unit. The inkpad can last upto 10,000 impressions before you need to replace it. We also sell the inkpads, so if you have difficulty finding replacement inkpads we can post one out to you. Colours available are black, green, purple, blue and red. Self inking stamps are particularly suited to paper and card.

Q. What is a hand stamp?

A hand stamp is the more traditional type of stamp. You buy the hand stamp but also require an additional ink pad to stamp it into before stamping onto the surface that you want to mark. Advantages are that you have literally millions of coloured ink pads to choose from, plus you can use specialist ink pads, such as StazOn, which can be used on laminated papers, wood, glass, leather and a multitude of other surfaces.